The short answer
Use ChatGPT when you want to think out loud, write, brainstorm or get an answer, and you will take the result from there. It is fast, broad, and very good at conversation, and it keeps adding ways to work with files, the web and other apps.
Use Smalt when the job ends in something you would otherwise make yourself: a call brief built from the CRM, a reconciled spreadsheet, a campaign review deck, three welcome emails ready for your approval. You describe the outcome once; it works across your files, apps and the web, and hands back finished work for you to check.
Where ChatGPT is the right tool
For personal thinking and writing, ChatGPT is excellent: drafting, rewriting, explaining, brainstorming, working through a problem step by step. If what you need is a good answer or a good paragraph, the conversation is the product, and ChatGPT is very good at it.
Where Smalt is the right tool
Smalt is built for the recurring work of a team. A seller asks it to prep tomorrow’s renewal call and gets a brief with the attendees, their roles and recent news. Operations asks it to reconcile last month’s invoices and gets a workbook with live formulas and the exceptions listed. People teams hand it Monday’s new starters and get the welcome emails drafted and the tracker updated.
It connects to the tools teams already use (Gmail, Outlook, Google Calendar, Slack, Notion, HubSpot, Jira, Asana and more), looks people up when a job needs a contact, and never sends an email or message without your approval. It is also not tied to one model vendor: each step goes to whichever model suits it. Plans are credit-based: a Free tier with 500 credits and no card, and paid plans from USD 18 a month.
Honest caveats
- For a quick answer or a piece of writing, ChatGPT is faster. Smalt is doing more steps, so it takes longer when all you wanted was a reply.
- Both products change quickly. Check OpenAI’s own pages for what ChatGPT can do on your plan today.
500 free credits, no credit card. Try Smalt AI on a real workflow and see for yourself.